- #CRASHPLAN UPDATE INSTALL#
- #CRASHPLAN UPDATE UPDATE#
- #CRASHPLAN UPDATE UPGRADE#
- #CRASHPLAN UPDATE VERIFICATION#
Intel-based Macs continue to use the existing Code42 app.
#CRASHPLAN UPDATE UPGRADE#
Devices with the M1 processor will automatically switch to the new optimized app during the upgrade to version 8.8.2.Improved performance on Macs with the Apple M1 processorĪ dedicated Code42 app optimized for devices with the M1 (Apple Silicon) processor offers better performance on M1 devices. Fixed an issue introduced with the Code42 cloud release on January 26th where some users were temporarily unable to back up or restore files.For users who sign in to the US2 cloud, updated the Code42 console sign-in screen with the CrashPlan for Small Business logo and added links to sign in to other Code42 products.Other performance and stability improvements.Fixed an issue where Code42 app upgrades could fail to download for devices connected to the Internet via a proxy server.Fixed an issue where the proxy auto-config (PAC) file was not evaluated correctly if the last line in the file was a comment (starting with //).Fixed an issue affecting some Mac devices where the user was always detected as being "present.".For Macs with an external graphics cards (eGPU), fixed an issue where the Code42 app could prevent proper disconnection of the eGPU.Mac devices no longer use audio and video activity to determine if the user is away or present.
#CRASHPLAN UPDATE VERIFICATION#
#CRASHPLAN UPDATE UPDATE#
It looks like they didn’t learn from the previous mistakes when CrashPlan was perpetually failing during an update a few years back.
#CRASHPLAN UPDATE INSTALL#
You will want to uninstall the software so that there is no trace of the previous install of CrashPlan, and then make sure you have reinstalled with the newest version (from the newest installer downloaded from the web console). If you are able to access the Settings > Account tab, can you confirm that you are logged into If so, then we are referencing the same account, and therefore, the previous version was not cleanly removed. Your backup is said not be affected by uninstalling the CrashPlan app. What support folks at Code42 are nonchalantly recommending as a solution is to simply uninstall and reinstall the application, if the CrashPlan app never finishes upgrading. Not only the update keeps failing but it also stops CrashPlan service and ultimately leaves you without functional backup. It appears that the developers at Code42 may have released another iteration of buggy update in August.Īll versions of CrashPlan, including CrashPlan Home, CP for Small Business (previously CrashPlan PRO) are affected by it.